From prep and paint to timelines and cleanup, we get asked a lot of great questions. Here you’ll find clear, straightforward answers to help you feel confident before, during, and after your project.
See FAQs
We currently serve Northern Virginia including Fairfax, Loudoun, Prince William, Arlington, and Alexandria.
Yes, we are licensed in Virginia. Class A BLD #2705153298 (expires 06-30-26)
Yes, we have General Liability and Workman’s Compensation.

Yes, we offer a limited six-year warranty that covers labor and materials (some conditions apply, please read full warranty details in our terms and conditions)
If you’re having any issue with peeling paint, cracked caulk, etc., we come out and make the repairs at no cost to you.

Give us a call or submit a request here. Our Office Manager will help you schedule a free estimate with one of our estimators. Once you meet with our estimator, they will go over the project and then send you a detailed estimate.
No, every house has particular details about it that make it different from every other home, even if it’s the same model as another home. We want to make sure we every aspect of the job and go over it with you in person. That way, we can make sure we give you an estimate that covers what you want.
Yes, our minimum job is $1200.
Our estimates are valid for 60 days.
Yes, our estimator will give you a list of our references during your initial consultation.

Not necessarily. As long as we have access to the work area, you do not have to be home.
Absolutely! If you hire us for your painting project, you can request a free color consultation with our interior designer.
That’s up to you. There’s no right/wrong answer to this question. Please let us know which rooms/areas you’d like to get painted first. We’ll work around your convenience.
The Crew Leader or Field Supervisor will contact you and go over the specific area(s) and write up a Change Order that will detail the additional work and costs. We’ll need your signed approval before the crew gets started on that.
You can speak to your Crew Leader, or if you need to speak with someone else, you can call the office directly and press the extension to either speak with the Field Supervisor or your Estimator.

Most often we use Benjamin Moore & Sherwin Williams.
You are welcome to purchase the paint yourself, but we don’t recommend it. This will void the warranty of the job, will most likely be more expensive for you, and it adds another item on your “to-do” list.
A vast majority of our jobs require us to brush/roll. There are very few exceptions where it is acceptable to spray. Those include an empty home, or projects that have one color applied to all surfaces (interior).
Whenever possible, we replace with composite so that the boards will never rot again. The great part about that is that it looks like wood, takes paint like wood, but it won’t rot like wood.

Once we’ve received your signed contract and deposit, our staff will contact you to schedule a start date. Our staff will work with you to choose a date that fits your schedule.
You can expect our crews to arrive between 8-9am for most projects. If it’s a small job, our staff will contact you to schedule a different start time.
We do not typically work on the weekends, however, there are rare occasions where our crews will request to work on a Saturday, but we do not require them to do so.
A vast majority of our jobs require us to brush/roll. There are very few exceptions where it is acceptable to spray. Those include an empty home, or projects that have one color applied to all surfaces (interior).
Whenever possible, we replace with composite so that the boards will never rot again. The great part about that is that it looks like wood, takes paint like wood, but it won’t rot like wood.

Yes, we require a signed contract and a 1/3 deposit to get the project scheduled.
Yes, we accept Visa, MasterCard, Discover, and American Express.
We do need to have both running water and electricity in order to complete the project. If this is an issue, please let the estimator know that we can make proper arrangements.
Not necessarily. Most of the time, we move everything to the center of the room and drape it with plastic drop cloths.